ഫലകം:OTRS template list

• Commons:OTRS where you can find general information on email writing and sending, as well as general information about the OTRS system.
• {{OTRS received}}, for use when a ticket is received, but not confirmed due to a problem. Further correspondence may be required. Changed to {{OTRS pending}} or {{PermissionOTRS}} upon resolution of the problem.
• {{OTRS pending}}, for use when the ticket is in order, but still in the queue. Changed to {{PermissionOTRS}} when confirmed.
• {{PermissionOTRS}}, when the ticket is received and confirmed.
• {{OTRS ticket}}, for easy linking to OTRS ticket numbers.

Template documentation[create]